Terms and conditions

Introduction

By accessing or using the spiked website or mobile app (“the Services”), you agree to be bound by these Terms and Conditions, as updated from time to time. If you do not agree to these Terms, you should not use the Services.

Copyright

All intellectual-property rights in the Services and their content belong to spiked or its licensors unless otherwise stated.

Use of content

The Website and the Content may only be used for your personal, non-commercial use. You may for this purpose alone:

Retrieve and display Content from the Website on a computer screen

Print, but not photocopy, individual pages on paper

Store files in electronic form on disk (but not on any server or other storage device connected to a network)

Except as expressly stated in these Terms you agree not to:

Download, copy, reproduce, modify, store, archive, show in public, redistribute or commercially exploit in any way any part of the Content without the prior written permission of spiked

The app may allow subscribers to download content for personal offline use. Downloaded content remains the property of spiked or its licensors and must not be copied, shared or used commercially. It may become unavailable when your subscription ends, you sign out or the content is withdrawn.

Remove the copyright or trademark notice(s) from any copies of Content made in accordance with these Terms

Use the Content for any illegal or improper purpose

Requests to republish, redistribute or syndicate content should be sent to managing editor Viv Regan.

Supporter Terms

1. Account registration

If you register with spiked to access supporter-only or unlimited content, you agree to keep your username and password confidential and not share these details with any third party. You also agree not to register multiple accounts. You further agree not to reproduce, distribute or share any supporter-only or paywalled content (including text, video or audio) with anyone who does not have supporter access, except by using the sharing tools we provide (for example, limited free links or social shares where available). We may suspend or terminate your account if you breach these terms, or if we reasonably believe your account is being used in an illegal, fraudulent or abusive manner. In addition to these terms, you may also be subject to any specific offer terms provided at the time you join or renew your supporter account.

2. Becoming a supporter

To become a spiked supporter, please visit dev.spiked-online.com/supporters. You must be 18 years or older and legally able to enter into a contract under the laws of your country of residence. By registering as a supporter, you confirm that all registration and payment information you provide is accurate and kept up to date.

Existing supporters can sign in to the app using their spiked account. Subscriptions are purchased and managed through the spiked website and are not currently available to buy through the app. Deleting the app does not cancel your subscription.

3. What does it cost?

Details of current supporter options and pricing are available at dev.spiked-online.com/supporters. Supporter subscriptions renew automatically at the end of each billing period unless you cancel as described below. Any change to your subscription price will take effect at your next renewal, and we will notify you beforehand. We reserve the right to introduce new paid products or change the structure of existing supporter tiers. If additional benefits or discounts are introduced for new supporters, we are under no obligation to provide identical benefits to existing supporters. Payments are processed securely by our third-party payment provider; spiked does not store your card details.

4. Access and benefits

Supporters receive: – Unlimited access to spiked’s online content – An ad-free reading experience – An app – Bonus content and supporter-only events – Early-bird and discounted tickets for live events – Access to comments and bookmarking features. Benefits are personal to each supporter and may not be transferred. We may make reasonable changes to supporter benefits. If a change significantly reduces the main benefits of your subscription, we will give you reasonable notice. Your statutory rights are not affected.

Access to the comments section is subject to our moderation rules, and we may remove comments or restrict access where necessary to maintain a respectful discussion. We will notify supporters when their subscription term is due for renewal. While we aim to provide continuous access, we cannot guarantee that the site will always be available or error-free. We may apply reasonable limits to prevent misuse and protect the service.

5. Using the app

You may install and use the app on your own devices for personal, non-commercial use. Your use of the app is also subject to the rules of the Apple App Store or Google Play, depending on where you downloaded it. You must not copy, modify, reverse-engineer or misuse the app.

6. App updates and compatibility

We may update the app to improve it, fix problems or meet legal and security requirements. You may need a supported device, operating system or current version of the app to continue using it.

5. Devices and technical requirements

You can access your spiked supporter account on any standard internet-connected device, including modern browsers on desktop, tablet or mobile (iOS12 / Android 9 or later recommended).

6. Notifications

If you enable app notifications, we may send editorial alerts and information about spiked events. You can turn notifications off through your device settings at any time.

7. Payments and defaults

If a payment fails, we may ask you to update your payment details and may suspend supporter access until payment is received. We may end the subscription if payment remains outstanding after reasonable notice. We will not charge you more than is properly due.

8. Cancellation and refunds

You may cancel your supporter subscription within 14 days of joining for any reason and receive a full refund. Your access to supporter benefits will stop immediately upon cancellation. You can cancel before your next renewal via the supporters hub, app, or by emailing [email protected] from your registered email address. Please allow enough time for us to process your request before the renewal payment is taken. If you cancel after a renewal has been processed, your subscription will remain active until the end of that billing period. No partial refunds are offered for mid-term cancellations.

9. Deleting your subscription

You can request deletion of your account in the app, in the My Spiked section or by emailing [email protected]. We will delete the account information we no longer need, although we may retain limited records where required for legal or financial reasons. Deleting the app does not cancel your subscription or delete your account.

10. Event tickets and refunds

Tickets are sold by spiked through the Ticket Tailor booking platform, including where the booking page is opened from our app. Your contract for the ticket is with spiked. Any event-specific terms and refund information will be shown when you book.

Tickets for spiked events may be cancelled for a full refund up to 21 days before the event date.

Refunds are not available within 21 days of the event date, except at the sole discretion of spiked.

Where a refund is granted within 21 days of the event date, spiked reserves the right to deduct any unrecoverable costs, including booking fees, payment-processing charges and any other costs incurred in connection with the booking.

Tickets may not be transferred, resold or exchanged without the prior written consent of spiked.

If spiked cancels an event, ticket holders will be entitled to a full refund of the ticket price paid.

11. Changes to terms

We may amend these terms at any time to ensure compliance with law or to improve the supporter experience. Any significant changes will be communicated to you by email or via the spiked website.

12. Governing law

These Terms are governed by English law. If you are a consumer living elsewhere, you retain any mandatory rights provided by the law of your country, and you may bring a claim in any court entitled to hear it.

13. Fraud prevention

We may verify supporter details against fraud-prevention databases when processing payments or event applications. If we decline your application, any payment made will be refunded in full.

14. Reader comments

Readers are responsible for the comments they post and must not post anything unlawful, threatening, defamatory, invasive of privacy, or infringing another person’s rights.

We do not approve or endorse reader comments and cannot review every comment before it appears. We may remove comments or restrict commenting where we reasonably consider this necessary to comply with the law, protect others or enforce our moderation rules. We will not remove a comment merely because it expresses a lawful opinion with which we or others disagree.

You retain ownership of your comments. By posting a comment, you confirm that it is your own or that you have permission to post it, and give us a non-exclusive, worldwide, royalty-free licence to publish, display, store and moderate it as part of our Services. This licence continues for as long as the comment remains on our Services and for a reasonable period in backups and archives.

Concerns about a comment can be reported to [email protected].

Disclaimer

Our content is provided for general information and does not constitute professional advice. Although we take reasonable care, we cannot guarantee that every item will always be complete, accurate or current. We aim to keep the Services available, but temporary interruptions may occur because of maintenance, technical problems or circumstances outside our reasonable control. This does not affect our obligation to provide paid services with reasonable care and skill.

Some of the information provided by our services is supplied to us by our third party partners. We have no control over third party content and we are unable to guarantee the accuracy of such third party content. You agree that you access any content at your own risk. Before relying on any information, whether it is from us or from our third party partners, we advise you to verify the accuracy of such information.

Liability

Nothing in these Terms excludes liability that cannot legally be excluded, including liability for death or personal injury caused by negligence, fraud, or breach of your statutory rights. We are not responsible for losses that were not reasonably foreseeable or were caused by circumstances outside our reasonable control. The Services are provided for personal, non-commercial use.

Privacy policy

Our Privacy Notice explains how we collect and use personal information when you use the website and app. Our Cookie Policy explains how cookies and similar technologies are used on the website.

Suspension of access

We may suspend or terminate access if you seriously or repeatedly breach these Terms, misuse the Services, share subscriber access, or use an account fraudulently or unlawfully. Where reasonably possible, we will explain the reason. Your statutory rights are not affected.

Modification of these Terms and Conditions

spiked reserves the right to change the Terms of its use. You are responsible for regularly reviewing these Terms. Your continued use of spiked constitutes your agreement to all such Terms. These Terms were last updated in September 2026.

General

These Terms should be read alongside our Privacy Notice, Cookie Policy and any specific terms shown when you subscribe, buy a ticket or use a particular feature. If there is a conflict, the specific terms shown for that purchase or feature will apply.

Company information

Company directors:

Viv Regan
Patrick Hayes
Gavin Browning
Luke Gittos

UK company number:

3935644

Registered office:

Spiked Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Where can I ask any additional questions?

If you have any further questions or concerns about spiked’s Terms and Conditions, please send them to Viv Regan, managing editor, on [email protected].